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Books by Raelene Bartlett

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An Extract from "The Human Toll": Jay's Story.

On 9 June 2021, my third book 'The Human Toll: Is the Nature of Regulation under the Australian Skills Quality Authority Destructive?' was published. Since then, it has joined my previous two books...

An Angel sent from Heaven or a Devil in Disguise?

What is ‘due diligence’? While many definitions exist, essentially, due diligence is a process that a company (or person) goes through to ensure that the business, investment or transaction that they are entering into is safe, and will not cause harm or unreasonable risk or loss.

Are Teachers & Trainers Really Guilty of Breaching Their Duty of Care if a Student is Injured in Their Class?

Many may not realise but... once upon a time, I was actually a secondary school teacher. I qualified with a double degree in Secondary and Adult teaching, majoring in Legal Studies and a minor in Health.

ASQA's Audit Practices During the COVID-19 Pandemic

Earlier this year, on 6 April 2021 to be precise, ASQA released its ‘Regulatory Risk Framework’.

Pop Goes The Weasel

Earlier this year, on 6 April 2021 to be precise, ASQA released its ‘Regulatory Risk Framework’.

The importance of an unbiased & impartial justice system

Many people will recall the findings in my last book regarding Registered Training Organisations (RTOs) access to Merits Review being compromised & that procedural fairness was NOT something easily afforded to the average RTO under the National Vocational Education and Training Regulator Act 2011 (Cth)...Many might also remember the article that I wrote in relation to accreditation issues.

VET Reform & Regulatory Performance

As I sit here and contemplate why I am so disappointed in the achievements of the Vocational Education and Training (VET) Reform processes undertaken so far, I can't help but review where we've come from and where we're going, as well as where things are at currently as a result of the current VET Reform processes. Like many who are passionate

Have you dodged a bullet lately?

Since approximately December 2014 we have seen an increasing number of people trying to dodge bullets in a territory where they excel; they really are the best of the best.

Ethics, Failure and Shame

As human beings, our ability to learn and grow as individuals, professionals and as a people is unlimited. The very concept of education prevents us from ever being experts and the 'be all and end all' of whatever mysteries and lessons remain for us to uncover. As a mentor once told me...

Buyer Beware: Selected case studies on due diligence on VET Service Providers

Feature Article for the RTO Doctor Newsletter October 2014.

What our clients are saying about us

  • Raelene Bartlett is a legend in the education space.  Her knowledge of the applicable law, The Standards and her experience in acting for many hundreds of providers is without parallel.  Her dedication to her clients and her stubborn adherence to her vision of a broader, fairer and more open education space for providers sets her apart from other players in the space. 

    There is no ‘near enough is good enough’.   Perfection is the only option.  Her loyal following from her clients and has earned the fearful respect of the regulator."

    RTO Lawyer
  • “As an experienced lawyer working extensively with RTOs in their dealings with ASQA and in applications to the AAT, I have worked with Raelene helping many RTOs over many years. With Raelene, you know she’s in your corner, but at the same time she brings much-needed objectivity and a clear-sighted approach in advising RTOs. Her comprehensive knowledge of the VET sector, including the legislation and Standards which regulate it and the policy and approach adopted by ASQA in overseeing it, are invaluable to RTOs but also to me in formulating and implementing the right legal strategy for each client.  Raelene is an excellent ally in ensuring success.”

    RTO Lawyer
  • “We approached Raelene when we got the cancellation notice from ASQA as we wanted someone who could combine the legal mind with compliance knowledge and help us with not only rectification but develop an overarching strategy to fight what was very obviously a wrong and out of proportion decision by ASQA. She also stuck with us as a client till the very end ,ensuring a positive outcome unlike some in the industry who tend to bail out when things get to the hairy end.  Raelene remains one of very few people I have known with a zero error approach and capacity to do so.  
     We remain grateful to her for what she brought on the table for us and gave us not only hope but led the strategy and execution, freeing us to focus on ensuring that the wolves did not circle the RTO when under stress."

    RTO Owner
    Australia Wide
  • Raelene changed the paradigm of how we deal with regulators. She forces them to play by the rules rather than letting them throw their weight around unchallenged. As a result, even after multiple attempts to sanction or cancel us they have never been successful. Also, Raelene has worked with our RTO to become as compliant and bullet-proof as possible.
    Now regulatory interaction is an occasional annoyance, not an existential threat.”

    RTO Owner
  • “I’ve worked with Raelene over several years and seen first-hand her invaluable assistance in reforming RTOs to prepare for proceedings in the Administrative Appeals Tribunal, and helping me to prepare for hearings. Her knowledge, diligence and attention to detail are first-rate, and I would happily recommend her to any RTO.”

    Travis Mitchell
  • With our RTO facing a cancellation decision by ASQA at Tribunal and having already engaged and worked with 4 different compliance consultants, it was with great fortune we were referred to Raelene Bartlett Founding Director of RTO Doctor to assist us with our fight with ASQA.  

    Raelene has been instrumental in winning our case after 2 years with ASQA and we have no hesitation in recommending her and RTO Doctor .

    RTO Owner
    NSW, Qld
  • I have worked with a number of consultants over the years but RTO Doctor has been by far the best. In my view the knowledge that she brings to the audit process is first class. 

    Rathini Sonnadara
    Training Operations Manager St. John Ambulance
  • I just wanted to take this opportunity to thank you so much for all of your loving support & guidance over the last week. Closing an RTO is one of the most stressful experiences I have been through in my ten years as a successful small business owner. 

    Michelle Merrifield
    Essence of Living

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