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Books by Raelene Bartlett

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Through the Looking Glass

Just as I’ve written previously, I continue to shine a light on regulation in Australia’s VET sector by referencing similarities to nursery rhymes.

The Human Toll: Is the Nature of Regulation Under the Australian Skills Quality Authority Destructive? An Extract.

The Regulator is unambiguous in its approach to the liability of the officers, agents and particularly of CEOs of RTOs irrespective of the proof or otherwise of liability by other actors within the business.

An Extract from "The Human Toll": Cristina's Story.

What makes this book so special you ask? I'm told that it was the real stories of real people who had become victims of the regulatory practice of the Australian Skills Quality Authority ("ASQA").

What does International Women’s Day mean for me?

Each year that passes by, I always, without fail, feel conflicted about a day to celebrate women worldwide. I feel conflicted because there’s no such day for me; I celebrate women every day. I honour them every day.

The Little Red Hen-Perspectives on Leadership.

Leadership. It is such a commonly used word, bandied around like lollies. Many people like to think of themselves as leaders but I’ve been reflecting of late on what leadership means and what makes a leader.

Resilience...Be the change you want to see in others

I've been reflecting a lot lately on what it means to be resilient, how is it that some people appear to have more resilience than others?

Humpty Dumpty or London Bridge?

No matter how you think about it, both nursery rhymes are a palpable reflection of an evolving story in Australia’s Vocational Education and Training (“VET”) sector in the past week.

An Extract from "The Human Toll": Jay's Story.

On 9 June 2021, my third book 'The Human Toll: Is the Nature of Regulation under the Australian Skills Quality Authority Destructive?' was published. Since then, it has joined my previous two books...

An Angel sent from Heaven or a Devil in Disguise?

What is ‘due diligence’? While many definitions exist, essentially, due diligence is a process that a company (or person) goes through to ensure that the business, investment or transaction that they are entering into is safe, and will not cause harm or unreasonable risk or loss.

Are Teachers & Trainers Really Guilty of Breaching Their Duty of Care if a Student is Injured in Their Class?

Many may not realise but... once upon a time, I was actually a secondary school teacher. I qualified with a double degree in Secondary and Adult teaching, majoring in Legal Studies and a minor in Health.

What our clients are saying about us

  • Raelene Bartlett is a legend in the education space.  Her knowledge of the applicable law, The Standards and her experience in acting for many hundreds of providers is without parallel.  Her dedication to her clients and her stubborn adherence to her vision of a broader, fairer and more open education space for providers sets her apart from other players in the space. 

    There is no ‘near enough is good enough’.   Perfection is the only option.  Her loyal following from her clients and has earned the fearful respect of the regulator."

    RTO Lawyer
  • “As an experienced lawyer working extensively with RTOs in their dealings with ASQA and in applications to the AAT, I have worked with Raelene helping many RTOs over many years. With Raelene, you know she’s in your corner, but at the same time she brings much-needed objectivity and a clear-sighted approach in advising RTOs. Her comprehensive knowledge of the VET sector, including the legislation and Standards which regulate it and the policy and approach adopted by ASQA in overseeing it, are invaluable to RTOs but also to me in formulating and implementing the right legal strategy for each client.  Raelene is an excellent ally in ensuring success.”

    RTO Lawyer
  • “We approached Raelene when we got the cancellation notice from ASQA as we wanted someone who could combine the legal mind with compliance knowledge and help us with not only rectification but develop an overarching strategy to fight what was very obviously a wrong and out of proportion decision by ASQA. She also stuck with us as a client till the very end ,ensuring a positive outcome unlike some in the industry who tend to bail out when things get to the hairy end.  Raelene remains one of very few people I have known with a zero error approach and capacity to do so.  
     We remain grateful to her for what she brought on the table for us and gave us not only hope but led the strategy and execution, freeing us to focus on ensuring that the wolves did not circle the RTO when under stress."

    RTO Owner
    Australia Wide
  • Raelene changed the paradigm of how we deal with regulators. She forces them to play by the rules rather than letting them throw their weight around unchallenged. As a result, even after multiple attempts to sanction or cancel us they have never been successful. Also, Raelene has worked with our RTO to become as compliant and bullet-proof as possible.
    Now regulatory interaction is an occasional annoyance, not an existential threat.”

    RTO Owner
  • “I’ve worked with Raelene over several years and seen first-hand her invaluable assistance in reforming RTOs to prepare for proceedings in the Administrative Appeals Tribunal, and helping me to prepare for hearings. Her knowledge, diligence and attention to detail are first-rate, and I would happily recommend her to any RTO.”

    Travis Mitchell
  • With our RTO facing a cancellation decision by ASQA at Tribunal and having already engaged and worked with 4 different compliance consultants, it was with great fortune we were referred to Raelene Bartlett Founding Director of RTO Doctor to assist us with our fight with ASQA.  

    Raelene has been instrumental in winning our case after 2 years with ASQA and we have no hesitation in recommending her and RTO Doctor .

    RTO Owner
    NSW, Qld
  • I have worked with a number of consultants over the years but RTO Doctor has been by far the best. In my view the knowledge that she brings to the audit process is first class. 

    Rathini Sonnadara
    Training Operations Manager St. John Ambulance
  • I just wanted to take this opportunity to thank you so much for all of your loving support & guidance over the last week. Closing an RTO is one of the most stressful experiences I have been through in my ten years as a successful small business owner. 

    Michelle Merrifield
    Essence of Living

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