Training Package Quality, Currency & Accuracy

Industry Skills Councils are:

  • recognised and funded by the Australian Government

  • governed by independent, industry led boards

  • not-for-profit companies limited by guarantee

Specifically, the formal roles of Industry Skills Councils involve:

  • providing integrated industry intelligence and advice to the Australian Workforce and Productivity Agency, government and enterprises on workforce development and skills needs

  • actively supporting the development, implementation and continuous improvement of high quality training and workforce development products and services including Industry Training Packages.

  • providing independent skills and training advice to enterprises, including matching identified training needs with appropriate training solutions; working with enterprises, employment service providers, Registered Training Organisations and government to allocate training places under the Enterprise Based Productivity Places Program

  • engaging with State and Territory Governments, State and Territory industry advisory bodies and peak representative bodies in their area of industry coverage.

Industry Skills Councils also play a central coordination role in the National Workforce Development Fund

In discussing Commonwealth government concerns regarding the quality of training in the VET sector via ‘VET Quality – A National Imperative’, the ISC’s state that:

“Inconsistent quality of outcomes within the Australian VET sector remains one of the system’s most enduring issues. With nearly 5,000 RTOs, annual VET revenue of $8.68billion and 1.4 million enrolments in Training Package qualifications in 2011, the delivery of consistent, high-quality training and assessment is now a national imperative. Both policymakers and RTOs must move quickly to restore confidence if enterprises, governments and individuals are to continue their investment in nationally recognised training.”

Unfortunately, what they failed to also identify was just how many of their own Training Packages contribute to this national inconsistency through poor quality.  It has been said that if you have a problem and you are genuinely concerned about fixing it, it is not sufficient to briefly gaze over the surface and take a superficial analysis of a situation.  Rather, one must go to the root of the problem that causes the greater concern.  This is very true of the current quality of our training packages.  All providers, regardless of whether they are regulated by the Training & Accreditation Council in Western Australia, the VRQA in Victoria or ASQA, have the same fundamental issue.  To be compliant, they must be compliant with the training package.  But what happens when the training package is wrong?  Sadly, the errors of the training package, albeit in many cases are recognised by the provider, the errors are perpetuated by the provider because to not comply with the error will mean that the provider receives a critical non-compliance at audit.  The provider can argue until the cows come home that they are complying with the training package but unless they have evidence to say that they have contacted the relevant ISC and the relevant ISC has agreed there is an error with the training package, they have nowhere to go and no other option than to run with a training package that is fundamentally wrong.

By no means is RTO Doctor saying that ISC’s are the only bodies responsible for the lack of quality in Training Packages & VET in Australia, we are not saying that at all.  The ISC’s are merely the beginning of the critical process of a Training Package being implemented by an training provider.  Training Packages are developed by the ISC’s, made available for consultation and feedback, reviews are undertaken by the ISC, the Training Package is then sent to the NSSC for endorsement.  Upon endorsement, the Training Package is uploaded on to training.gov.au (TGA).  The NSSC on its website states:

“Standards for Training Packages ensure Training Packages are of high quality and meet the workforce development needs of industry, enterprises and individuals. The Standards apply to the design and development of Training Packages by Industry Skills Councils (ISCs), which are then endorsed by the National Skills Standards Council (NSSC). The Standards are developed by the NSSC, for endorsement by Commonwealth and State/Territory Ministers…The Standards for Training Packages apply to the design and development of Training Packages for endorsement consideration by the National Skills Standards Council (NSSC).”

The NSSC has recently approved a new Quality Assurance Panel who are responsible for:

  • providing a source of quality assurance expertise in Training Package development; and

  • undertaking mandatory Quality Reports as required by Industry Skills Councils (ISCs).

We sincerely hope that the new panel will consider the quality of all new Training Packages prior to endorsement to help protect Australia’s reputation and the quality of training underpinning Australia’s VET sector.

To support what RTO Doctor believes is fundamental to ‘VET Quality – A National Imperative’, we recently launched a request via our Facebook and LinkedIn pages asking for people to provide details of incorrect information in the training packages that they are using.  It is our intention to provide this information to the Industry Skills Councils in the hope that they will finally address some critical issues in their training packages that provide the foundation for the poor quality in VET.  We would encourage anyone who is aware of information that is incorrect in their training packages to let us know via Facebook or LinkedIn, or alternatively, send us an email and let us know so that we can add it to our list.  Currently, we have the following errors on our list and it continues to grow daily:

Training Package Code

Training Package Title Version Endorsement Date Status Error/s
AUR05

 

Automotive Industry Retail, Service and Repair Training Package

 

4 4 December 2011 Transition/Teach Out No reference to NVR Standards, refers to training.com.au,refers to ntis.gov.au, refers to ‘superior member driving rule’ in AURT207170A (mandatory item), ISC didn’t know what it meant, unit AURT270278A template was copied and pasted from what appears to be a warehousing unit and mandatory item not relelvant to automotive.
AUR12

 

Automotive Industry Retail, Service and Repair Training Package

 

1 1 January 2013 Current Refers to ntis.gov.au, refers to AQTF 2010 endorsed by the NQC only, refers to AQF Implementation Handbook 2007, refers to training.com.au
SIB10

Beauty Training Package

1.2 12 December 2011 Current

 

Refers to the National Training Framework, NQC, AQTF 2010 only, refers to AQF Implementation Handbook 2007, formatting of many units means you can’t actually read the content of the units (e.g. SIBBFAS201A Revision 2).

 

TAE10

Training & Education Training Package

3.1 27 June 2013 Current

 

Refers to TAA04, ntis.gov.au, AQTF 2007, NQC, refers to AQF Implementation Handbook 2007, AQTF 2010 but not NVR Standards, training.com.au

 

CHC

Community Services Training Package

1.1 11 July 2013 Current

 

See RTO Doctor website http://www.rtodoctor.com.au/doctors-blog/training-package-transitions-24-july-2013/

 

HLT

Health Training Package

1.1 11 July 2013 Current

 

See RTO Doctor website http://www.rtodoctor.com.au/doctors-blog/training-package-transitions-24-july-2013/

 

BSB07

Business Services Training Package

7 24 October 2012 Current

 

Refers to only AQTF 2010, NQC, ntis.gov.au, refers to AQF Implementation Handbook 2007, refers to AQTF 2007 (continuous improvement of assessment tools), training.com.au, general resources refer to AQTF 2007, TAA04, ANTA website & Training Package Development Handbook (2007).

 

CHC08

 

Community Services Training Package

 

4.1 6 November 2012 Current

Not yet released minus the new CHC training package qualifications (so the new qualifications remain current with the old qualifications because within the CHC08 training package, they have not yet been superseded even though they have been on TGA), refers to AQTF 2007 only, training.com.au, ntis.gov.au, refers to AQF Implementation Handbook 2007, TAA04

CPC08

Construction, Plumbing and Services Training Package

8 7 February 2013 Current AQTF 2007, NQC, ntis.gov.au,  refers to AQF Implementation Handbook 2007, training.com.au
HLT07

 

Health Training Package

 

5 20 April 2012 Current

Not yet released minus the new HLT training package qualifications (so the new qualifications remain current with the old qualifications because within the HLT07 training package, they have not yet been superseded even though they have been on TGA), refers to AQTF prior to 2007 only, training.com.au, ntis.gov.au, refers to AQF Implementation Handbook 2007, TAA04 and BSZ trainer qualifications

SIT12

Tourism, Travel and Hospitality Training Package

1.1 1 March 2013 Current AQTF 2010, NQC, refers to AQF Implementation Handbook 2007