Licensing Agreement

Upon purchasing a product from the RTO Doctor Online Store, you agree to:

  • I agree that I am not a Consultant, nor will I  use any RTO Doctor Products for the purpose of engaging in or promoting a Consultancy activity.
  • Each transaction or purchase from the RTO Doctor Online Store by the Purchaser is bound by this Agreement.
  • Use of the RTO Doctor Online Store, including finalising the transaction to purchase & downloading or accessing  the product is interpreted as the Purchaser accepting the terms and conditions of this Licensing Agreement.
  • Using or improving any of the products is made available to the Purchaser through this Agreement, however the original intellectual property & copyright belongs to RTO Doctor.
  • All products made available through this Agreement, including the intellectual property created, discovered, created or coming into existence as a result of, or arising out of this Agreement shall be the property of RTO Doctor.
  • Ownership of the products made available through this Agreement will not become the property of the Purchaser unless the Purchaser’s account has been paid in full.
  • Where the Purchaser takes ownership of RTO Doctor products through this Agreement, they are responsible for protecting the intellectual property of RTO Doctor. The Purchaser agrees not to allow other Consultants, companies or individuals who are not employees of the Purchaser to access or use the intellectual property where it breaches the terms of this Agreement.
  • The Purchaser may copy, reproduce or implement as often as it desires the products purchased under this Agreement ONLY for the legal entity that purchased the products if the Purchaser is a company, or, in the event the Purchaser is an Individual, for their sole use.
  • Where RTO Doctor finds that the Purchaser has breached the Agreement regarding intellectual property, RTO Doctor will undertake any legal action necessary to remedy this situation.



“Intellectual Property” means all rights resulting from intellectual activity capable of protection, together with any documentation relating to such rights and interests.

What our clients are saying about us

  • Raelene Bartlett is a legend in the education space.  Her knowledge of the applicable law, The Standards and her experience in acting for many hundreds of providers is without parallel.  Her dedication to her clients and her stubborn adherence to her vision of a broader, fairer and more open education space for providers sets her apart from other players in the space. 

    There is no ‘near enough is good enough’.   Perfection is the only option.  Her loyal following from her clients and has earned the fearful respect of the regulator."

    RTO Lawyer
  • “As an experienced lawyer working extensively with RTOs in their dealings with ASQA and in applications to the AAT, I have worked with Raelene helping many RTOs over many years. With Raelene, you know she’s in your corner, but at the same time she brings much-needed objectivity and a clear-sighted approach in advising RTOs. Her comprehensive knowledge of the VET sector, including the legislation and Standards which regulate it and the policy and approach adopted by ASQA in overseeing it, are invaluable to RTOs but also to me in formulating and implementing the right legal strategy for each client.  Raelene is an excellent ally in ensuring success.”

    RTO Lawyer
  • “We approached Raelene when we got the cancellation notice from ASQA as we wanted someone who could combine the legal mind with compliance knowledge and help us with not only rectification but develop an overarching strategy to fight what was very obviously a wrong and out of proportion decision by ASQA. She also stuck with us as a client till the very end ,ensuring a positive outcome unlike some in the industry who tend to bail out when things get to the hairy end.  Raelene remains one of very few people I have known with a zero error approach and capacity to do so.  
     We remain grateful to her for what she brought on the table for us and gave us not only hope but led the strategy and execution, freeing us to focus on ensuring that the wolves did not circle the RTO when under stress."

    RTO Owner
    Australia Wide
  • Raelene changed the paradigm of how we deal with regulators. She forces them to play by the rules rather than letting them throw their weight around unchallenged. As a result, even after multiple attempts to sanction or cancel us they have never been successful. Also, Raelene has worked with our RTO to become as compliant and bullet-proof as possible.
    Now regulatory interaction is an occasional annoyance, not an existential threat.”

    RTO Owner
  • “I’ve worked with Raelene over several years and seen first-hand her invaluable assistance in reforming RTOs to prepare for proceedings in the Administrative Appeals Tribunal, and helping me to prepare for hearings. Her knowledge, diligence and attention to detail are first-rate, and I would happily recommend her to any RTO.”

    Travis Mitchell
  • With our RTO facing a cancellation decision by ASQA at Tribunal and having already engaged and worked with 4 different compliance consultants, it was with great fortune we were referred to Raelene Bartlett Founding Director of RTO Doctor to assist us with our fight with ASQA.  

    Raelene has been instrumental in winning our case after 2 years with ASQA and we have no hesitation in recommending her and RTO Doctor .

    RTO Owner
    NSW, Qld
  • I have worked with a number of consultants over the years but RTO Doctor has been by far the best. In my view the knowledge that she brings to the audit process is first class. 

    Rathini Sonnadara
    Training Operations Manager St. John Ambulance
  • I just wanted to take this opportunity to thank you so much for all of your loving support & guidance over the last week. Closing an RTO is one of the most stressful experiences I have been through in my ten years as a successful small business owner. 

    Michelle Merrifield
    Essence of Living

Request a callback

Send us a callback request and Raelene will endeavour to contact you as soon as possible.

If your emergency is urgent, we will do our best to contact you within a few hours. If your emergency is non-urgent, we will contact you within 48 hours.

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