Let RTO Doctor's 100% success rate in managing AAT matters support you on this complex journey.

We are experts at guiding our clients through this complex journey and only work with the best lawyers and barristers giving you confidence that you will have a successful result.  Our results are unsurpassed and we have the best outcomes in the country.  

Our testimonials clearly demonstrate why your only choice in this complex area, is RTO Doctor.

Read more about our success from our client testimonials.

Why go to court?

All decisions made by the National VET Regulator ASQA are made under the National Vocational Education and Training Regulator Act 2011 (Cth) and/or the Education Services for Overseas Students Act 2000 (Cth).  In making their decisions under the legislation, ASQA must follow certain procedures, including providing you with procedural fairness.  If it can be identified that procedural fairness has not prevailed, then you may also have options such as the Federal Court.  Other decisions are reviewable by the Administrative Appeals Tribunal ("AAT").

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Types of sanction

The types of sanctions available to regulators include:

  • Amending or shortening a provider's registration
  • Imposing conditions on a provider's registration
  • Make formal directions for an organisation to do certain things or refrain from doing certain things
  • Suspending or cancelling all or part of registration
  • Rejecting an application
  • Issuing infringement notices as an alternative to prosecution
  • Issuing Enforceable Undertakings
  • Prosecuting organisations that breach the legislation that makes us the VET Quality Framework.

Before you respond to any sanction notice, it is imperative that you contact RTO Doctor for some advice before responding.  Too often we see providers who have worked with Consultants who do not specialise in this area and in taking their advice, it has compromised any chance of success.

The best time to contact us is now.  Don't wait.  The longer we have to address something, the greater your chance of success.

With a 100% success rate, the RTO Doctor team are recognised nationally as experts in this field. In an area where your only chance to gain, or regain registration is restricted to this final opportunity, why would you bank your most prized asset, your future on an unknown quantity?  

This specialist service is offered by RTO Doctor to select clients only.

RTO Doctor works with expert legal advisors who specialise in complex legal cases specific to the VET sector to achieve its 100% successful outcome In managing AAT matters.  

  • We only support select clients to rectify any identified non-compliance issues
  • We produce an evidence report with supporting evidence to respond to ASQA;
    and importantly, 
  • RTO Doctor and its legal advisors will represent you and your RTO at the Administrative Appeals Tribunal (AAT) - if required.  

With a 100% track record of successful outcomes, we only work with specifically selected clients (we won't work with just anyone) to address the issues from the foundation of your RTO to ensure a sustainable future and growth plan for your RTO.

We encourage a 'win win' outcome to ensure an ongoing positive relationship with the regulator.

To arrange a confidential interview and see whether RTO Doctor will be able to work with you, send an enquiry or call us on 0408 144 002.

What our clients are saying about us

  • Raelene Bartlett is a legend in the education space.  Her knowledge of the applicable law, The Standards and her experience in acting for many hundreds of providers is without parallel.  Her dedication to her clients and her stubborn adherence to her vision of a broader, fairer and more open education space for providers sets her apart from other players in the space. 

    There is no ‘near enough is good enough’.   Perfection is the only option.  Her loyal following from her clients and has earned the fearful respect of the regulator."

    RTO Lawyer
  • “As an experienced lawyer working extensively with RTOs in their dealings with ASQA and in applications to the AAT, I have worked with Raelene helping many RTOs over many years. With Raelene, you know she’s in your corner, but at the same time she brings much-needed objectivity and a clear-sighted approach in advising RTOs. Her comprehensive knowledge of the VET sector, including the legislation and Standards which regulate it and the policy and approach adopted by ASQA in overseeing it, are invaluable to RTOs but also to me in formulating and implementing the right legal strategy for each client.  Raelene is an excellent ally in ensuring success.”

    RTO Lawyer
  • “We approached Raelene when we got the cancellation notice from ASQA as we wanted someone who could combine the legal mind with compliance knowledge and help us with not only rectification but develop an overarching strategy to fight what was very obviously a wrong and out of proportion decision by ASQA. She also stuck with us as a client till the very end ,ensuring a positive outcome unlike some in the industry who tend to bail out when things get to the hairy end.  Raelene remains one of very few people I have known with a zero error approach and capacity to do so.  
     We remain grateful to her for what she brought on the table for us and gave us not only hope but led the strategy and execution, freeing us to focus on ensuring that the wolves did not circle the RTO when under stress."

    RTO Owner
    Australia Wide
  • Raelene changed the paradigm of how we deal with regulators. She forces them to play by the rules rather than letting them throw their weight around unchallenged. As a result, even after multiple attempts to sanction or cancel us they have never been successful. Also, Raelene has worked with our RTO to become as compliant and bullet-proof as possible.
    Now regulatory interaction is an occasional annoyance, not an existential threat.”

    RTO Owner
  • “I’ve worked with Raelene over several years and seen first-hand her invaluable assistance in reforming RTOs to prepare for proceedings in the Administrative Appeals Tribunal, and helping me to prepare for hearings. Her knowledge, diligence and attention to detail are first-rate, and I would happily recommend her to any RTO.”

    Travis Mitchell
  • With our RTO facing a cancellation decision by ASQA at Tribunal and having already engaged and worked with 4 different compliance consultants, it was with great fortune we were referred to Raelene Bartlett Founding Director of RTO Doctor to assist us with our fight with ASQA.  

    Raelene has been instrumental in winning our case after 2 years with ASQA and we have no hesitation in recommending her and RTO Doctor .

    RTO Owner
    NSW, Qld
  • I have worked with a number of consultants over the years but RTO Doctor has been by far the best. In my view the knowledge that she brings to the audit process is first class. 

    Rathini Sonnadara
    Training Operations Manager St. John Ambulance
  • I just wanted to take this opportunity to thank you so much for all of your loving support & guidance over the last week. Closing an RTO is one of the most stressful experiences I have been through in my ten years as a successful small business owner. 

    Michelle Merrifield
    Essence of Living

Request a callback

Send us a callback request and Raelene will endeavour to contact you as soon as possible.

If your emergency is urgent, we will do our best to contact you within a few hours. If your emergency is non-urgent, we will contact you within 48 hours.

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