What you need to know about Raelene's qualifications, background and experience.
Raelene is the Founding Director of RTO Doctor, a company specialising in sanction management, forensic auditing, specialist compliance management and supporting clients through complex appeals at the Australian Administrative Appeals Tribunal. Raelene has also appeared as an expert witness in education and training litigation matters and been a member of Technical Advisory Committees to assist with the review of training packages, written accredited courses and been heavily involved in VET Reform in Australia. Raelene is also well known for her leadership of the #enoughisenough campaign.
Raelene is currently completing a Bachelor of Laws (Graduate Entry) in the Faculty of Law at Murdoch University in Perth, Western Australia. She also holds qualifications in areas including Migration Law, Education, Quality Auditing, Training and Assessment, Adolescent Health and Welfare.
Having spent over 30 years in the education and training industry in many roles, Raelene has had the privilege of working with a range of experts in the Schools, VET, ELICOS & Higher Education sectors as a Consultant, various roles as a private provider and as a Regulator in International and Higher Education. It is this intricate integration of experience from every participant in the learning journey that allows Raelene to provide such sophisticated insight into a complex area of regulation.
As a qualified Secondary School Teacher & Adult Trainer, Raelene has a background working in Prison Education (both adult & juvenile justice centres) and with marginalised young people in the Western Suburbs of Melbourne, Victoria (Australia).
Raelene has worked with people from all different backgrounds including Non English Speaking Backgrounds (NESB), Homeless, people with substance abuse & mental health concerns, people with disabilities, international students and all the way through to corporate clients.
Raelene is well respected by industry and regulators at both State & Commonwealth level. Having been an integral part of the National Re-Registration of all CRICOS Providers across Australia in 2009 – 2010,
Raelene has been involved in many areas that traditional Consultants rarely get to focus on, developing relationships with key representatives of regulatory agencies and industry bodies, strengthening an already strong network.
She continues to be highly sought after for high profile roles in training & professional development for large national & global companies and is consulted regularly by knowledge brokers around the world. Raelene has an unblemished success rate in complex sanction management and an impeccable audit history; she is highly sought after by leaders in international education around the globe.
Raelene Bartlett is a legend in the education space. Her knowledge of the applicable law, The Standards and her experience in acting for many hundreds of providers is without parallel. Her dedication to her clients and her stubborn adherence to her vision of a broader, fairer and more open education space for providers sets her apart from other players in the space.
There is no ‘near enough is good enough’. Perfection is the only option. Her loyal following from her clients and has earned the fearful respect of the regulator."
“As an experienced lawyer working extensively with RTOs in their dealings with ASQA and in applications to the AAT, I have worked with Raelene helping many RTOs over many years. With Raelene, you know she’s in your corner, but at the same time she brings much-needed objectivity and a clear-sighted approach in advising RTOs. Her comprehensive knowledge of the VET sector, including the legislation and Standards which regulate it and the policy and approach adopted by ASQA in overseeing it, are invaluable to RTOs but also to me in formulating and implementing the right legal strategy for each client. Raelene is an excellent ally in ensuring success.”
“We approached Raelene when we got the cancellation notice from ASQA as we wanted someone who could combine the legal mind with compliance knowledge and help us with not only rectification but develop an overarching strategy to fight what was very obviously a wrong and out of proportion decision by ASQA. She also stuck with us as a client till the very end ,ensuring a positive outcome unlike some in the industry who tend to bail out when things get to the hairy end. Raelene remains one of very few people I have known with a zero error approach and capacity to do so.
We remain grateful to her for what she brought on the table for us and gave us not only hope but led the strategy and execution, freeing us to focus on ensuring that the wolves did not circle the RTO when under stress."
“Raelene changed the paradigm of how we deal with regulators. She forces them to play by the rules rather than letting them throw their weight around unchallenged. As a result, even after multiple attempts to sanction or cancel us they have never been successful. Also, Raelene has worked with our RTO to become as compliant and bullet-proof as possible.
Now regulatory interaction is an occasional annoyance, not an existential threat.”
“I’ve worked with Raelene over several years and seen first-hand her invaluable assistance in reforming RTOs to prepare for proceedings in the Administrative Appeals Tribunal, and helping me to prepare for hearings. Her knowledge, diligence and attention to detail are first-rate, and I would happily recommend her to any RTO.”
With our RTO facing a cancellation decision by ASQA at Tribunal and having already engaged and worked with 4 different compliance consultants, it was with great fortune we were referred to Raelene Bartlett Founding Director of RTO Doctor to assist us with our fight with ASQA.
Raelene has been instrumental in winning our case after 2 years with ASQA and we have no hesitation in recommending her and RTO Doctor .
I have worked with a number of consultants over the years but RTO Doctor has been by far the best. In my view the knowledge that she brings to the audit process is first class.
I just wanted to take this opportunity to thank you so much for all of your loving support & guidance over the last week. Closing an RTO is one of the most stressful experiences I have been through in my ten years as a successful small business owner.
If your emergency is urgent, we will do our best to contact you within a few hours. If your emergency is non-urgent, we will contact you within 48 hours.