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Professional Development 

Sometimes, as part of an adverse audit decision, there is a need for systemic change management and very specific, specialised professional development needs.

To be able to develop that training for your staff and ensure that it meets ASQA's requirements for rectification and remediation requires a special set of skills and expertise.  RTO Doctor's expertise in this area is well known and highly respected by industry.  If you're looking to make sure that the skills and knowledge required are comprehensively embedded in your operations, you've come to the right place.

How we can help

If you have received an adverse ASQA decision, you will have noticed that ASQA has a range of tools available at its disposal to make sure that your RTO complies with its registration requirements including, but not limited to: 

  • Cancelling or suspending your RTO registration
  • Rejecting an application
  • Amending or shortening a provider's registration
  • Imposing conditions on a provider's registration (such as no marketing and no new enrolments)
  • Make formal directions for an organisation to do certain things or refrain from doing certain things
  • Issuing infringement notices as an alternative to prosecution
  • Issuing Enforceable Undertakings

Investing in the expertise required to safely manage and respond to these issues is critical for your business. 

The wrong advice can quite literally destroy any chances you have of saving your RTO's registration.  With RTO Doctor, you are in safe hands.

RTO Doctor Academy

The RTO Doctor Academy is our online portal where we deliver specifically targetted online courses for your RTO and your staff when it's not possible (or appropriate) to provide a face to face workshop.

The RTO Doctor Academy is open 24 hours a day, 7 days a week.  Our courses have often been designed to address staff training needs in areas related to audits and compliance.  Our courses are also specifically designed to generate evidence that your staff can use in responding to adverse audit outcomes.  

If you need the evidence that has been signed off by RTO Doctor throughout the course, talk to us about a special deal for enrolling staff and handover of evidence.  Students are automatically issued with a certificate upon satisfactory completion.

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The RTO Doctor Academy is our online portal where we deliver specifically targetted online courses for your RTO and your staff when it's not possible (or appropriate) to provide a face to face workshop.

The RTO Doctor Academy is open 24 hours a day, 7 days a week.  Our courses have often been designed to address staff training needs in areas related to audits and compliance.  Our courses are also specifically designed to generate evidence that your staff can use in responding to adverse audit outcomes.  

If you need the evidence that has been signed off by RTO Doctor throughout the course, talk to us about a special deal for enrolling staff and handover of evidence.  Students are automatically issued with a certificate upon satisfactory completion.


NOTE:

The RTO Doctor Academy is NOT a tick and flick academy and your staff will be required to actually submit work for assessment.  If that assessment material that they have submitted is not suitable, they will be asked to resubmit until such time as suitable evidence has been gathered.

Our courses are being updated all the time.  If there's one you'd like to see but it's not publicly available, contact us today.  Sometimes we have custom-designed courses that are not published to the public and, if required, we are more than happy to put one together for your needs. 

Why not try the RTO Doctor Academy? Courses include:

  • Ensuring compliant website and marketing materials
  • Have an upcoming audit?  Are your assessments compliant?
  • Developing a compliant Training and Assessment Strategy
  • COVID19 Delivery and Assessment

The RTO Doctor Academy also has a range of free resources that can be used by anyone.  These are updated constantly and include:

  • COVID Members Forum
  • #30Days30Tips

Talk to us today about how we can assist you in investing in your staff during your regulatory journey.  We have partnerships in place with some of Australia's leading practitioners in a variety of areas including accounting and finance, marketing, human resources, litigation, training and assessment, governance and more.

 

Partnership Monitoring Services

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Many providers work in partnership with a range of other companies, agencies and individuals.  From recruitment and marketing to the provision of training and assessment services, there are so many different types of partnership arrangements out there, there is no doubt that this is a complex and time-consuming area to manage.

One very common area that we are engaged for is the monitoring of education and migration agents, a very specific legislative requirement under the Education Services for Overseas Students Act 2000 (Cth) and the National Code.

RTO Doctor offers a comprehensive partnership monitoring service to assist you in maintaining compliance with your registration requirements. We can undertake every aspect of the partnership monitoring process for you, or in conjunction with you, depending on your needs and how you would prefer to work.  We can monitor your partnership arrangements weekly, fortnightly, monthly, twice a year, annually - it's completely up to you.

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Borders are never a problem for us at RTO Doctor.  We work in all States & Territories assisting you with everything required for the Australian Skills Quality Authority (ASQA), the Training & Accreditation Council (Western Australia) or the Victorian Registration & Qualifications Authority (VRQA).

We are highly experienced at working with additional accreditation bodies such as ANMAC (Australian Nursing and Midwifery Accreditation Council), various regulators in the mining, oil and gas sectors, CASA (Civil Aviation and Safety Agency), AMSA (Australian Maritime Safety Authority), ACECQA (Australian Children's Education & Care Quality Authority), ASIC (Australian Securities and Investments Commission), Tax Practitioners Board and more.

When you are looking to deliver specialist training with complex registration requirements, you cannot go further than RTO Doctor. 


Courses we have developed with providers include:

  • HUET (Helicopter Underwater Escape Training)
  • FOET (Further Offshore Emergency Training)
  • BOSIET (Basic Offshore Safety Induction and Emergency Training)
  • Accounting and Bookkeeping, BAS Registration Skillset
  • Nursing 
  • HRWL (High Risk Work Licences)

Contact us today for more information on how we can assist you with your specialist course needs. 

What our clients are saying about us

  • Raelene Bartlett is a legend in the education space.  Her knowledge of the applicable law, The Standards and her experience in acting for many hundreds of providers is without parallel.  Her dedication to her clients and her stubborn adherence to her vision of a broader, fairer and more open education space for providers sets her apart from other players in the space. 

    There is no ‘near enough is good enough’.   Perfection is the only option.  Her loyal following from her clients and has earned the fearful respect of the regulator."

    RTO Lawyer
    multi-jurisdictional
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  • “As an experienced lawyer working extensively with RTOs in their dealings with ASQA and in applications to the AAT, I have worked with Raelene helping many RTOs over many years. With Raelene, you know she’s in your corner, but at the same time she brings much-needed objectivity and a clear-sighted approach in advising RTOs. Her comprehensive knowledge of the VET sector, including the legislation and Standards which regulate it and the policy and approach adopted by ASQA in overseeing it, are invaluable to RTOs but also to me in formulating and implementing the right legal strategy for each client.  Raelene is an excellent ally in ensuring success.”

    RTO Lawyer
    Multi-jurisdictional
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  • “We approached Raelene when we got the cancellation notice from ASQA as we wanted someone who could combine the legal mind with compliance knowledge and help us with not only rectification but develop an overarching strategy to fight what was very obviously a wrong and out of proportion decision by ASQA. She also stuck with us as a client till the very end ,ensuring a positive outcome unlike some in the industry who tend to bail out when things get to the hairy end.  Raelene remains one of very few people I have known with a zero error approach and capacity to do so.  
     We remain grateful to her for what she brought on the table for us and gave us not only hope but led the strategy and execution, freeing us to focus on ensuring that the wolves did not circle the RTO when under stress."

    RTO Owner
    Australia Wide
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  • Raelene changed the paradigm of how we deal with regulators. She forces them to play by the rules rather than letting them throw their weight around unchallenged. As a result, even after multiple attempts to sanction or cancel us they have never been successful. Also, Raelene has worked with our RTO to become as compliant and bullet-proof as possible.
    Now regulatory interaction is an occasional annoyance, not an existential threat.”

    RTO Owner
    NSW
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  • “I’ve worked with Raelene over several years and seen first-hand her invaluable assistance in reforming RTOs to prepare for proceedings in the Administrative Appeals Tribunal, and helping me to prepare for hearings. Her knowledge, diligence and attention to detail are first-rate, and I would happily recommend her to any RTO.”

    Travis Mitchell
    Barrister
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  • With our RTO facing a cancellation decision by ASQA at Tribunal and having already engaged and worked with 4 different compliance consultants, it was with great fortune we were referred to Raelene Bartlett Founding Director of RTO Doctor to assist us with our fight with ASQA.  

    Raelene has been instrumental in winning our case after 2 years with ASQA and we have no hesitation in recommending her and RTO Doctor .

    RTO Owner
    NSW, Qld
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  • I have worked with a number of consultants over the years but RTO Doctor has been by far the best. In my view the knowledge that she brings to the audit process is first class. 

    Rathini Sonnadara
    Training Operations Manager St. John Ambulance
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  • I just wanted to take this opportunity to thank you so much for all of your loving support & guidance over the last week. Closing an RTO is one of the most stressful experiences I have been through in my ten years as a successful small business owner. 

    Michelle Merrifield
    Essence of Living
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Request a callback

Send us a callback request and Raelene will endeavour to contact you as soon as possible.

If your emergency is urgent, we will do our best to contact you within a few hours. If your emergency is non-urgent, we will contact you within 48 hours.

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